1.1 At Ealife, we respect the privacy of everyone who uses our website(s) and all related services and products which we may provide.
2.1 We are a service provider company called Ealife.
3.1 We may collect, store and use the following kinds of personal information:
3.1.1 Information that you provide us with when you fill in registration forms, or when begin using our products or when you create an account with us;
3.1.2 Details of your use of our Services and the resources that you access (E.G, information about how and when you use our products, visit our website(s), or what device you use to access our Services);
3.1.3 If you contact us or respond to messages and communications that we send to you, we may keep a record of that correspondence;
3.1.4 Your interactions with us on our social media channels;
3.1.5 Information we collect via cookies (See section 4, below)
4.1 Our website(s), social media channels and other similar technologies. Cookies are small files containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser and is stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server.
4.2.1 To allow our Services to interact with a third party social network or platform (where you have chosen to allow such interaction);
4.2.2 To allow our payment processors to process your payment instructions;
4.2.3 To obtain data which will allow us to understand how people are using our Services so that we can improve them.
5.1 When you purchase Services from us, we may collect certain payment information from you on behalf of our payment service providers, but this information is temporarily cached in a way that is unreadable by Ealife.
6.1 You agree that Ealife may use your Personal Information for the purposes of:
6.1.1 Contacting you, for example as part of customer service or to send you updates about our Services;
6.1.2 Managing your account and improving your experience when you use our Services;
6.1.3 Research, surveying, and engaging with you, for example by sending you communications (including by email) for these purposes;
6.1.4 Marketing and promotion of our Services or related products.
6.1.5 To create reports, analysis or similar services for use by us for the purposes of research or business intelligence, for example to track potential problems with our Services.
6.1.6 Preventing cheating, crime or fraud. We may also need to pass your information to fraud prevention agencies and other organisations involved in crime and fraud prevention.
7.1. We will only share your data with third parties;
7.1.2 As reasonably necessary in order to provide the Services to you
7.1.3 Where it is necessary to carry out your instructions (for example, to process a payment instruction we must provide your Personal Information to our payment processors);
7.1.4 Where your data is on an anonymous and aggregated basis, meaning you could not be personally identified from it;
7.1.5 When you submit information as part of a competition or otherwise interact with our social media channels (for example, by providing a testimonial about one of our Services) we may publish the information you submitted, alongside your name and business on our website and social media channels;
7.1.6 As we reasonably believe is permitted by law or regulation;
7.1.7 In order to comply with any legal obligation, or in order to enforce or apply our terms and conditions and/or any other agreement with you; or to protect the rights, property, or safety of Ealife, our users, or others.
8.1 You may allow our Services to interact with a third party social network or platform, which will provide data about you to us. These applications or websites are created and maintained by a third party which is not a part of, or controlled by Ealife. You should ensure that you read their terms of service and privacy policies to understand how they treat your data and what data they might share with us.
8.2 Data includes things such as your name and your social media profile picture.
8.3 You can make changes to what data a third party social network or platform shares with us, or stop our Services interacting with that social network or platform by adjusting your settings with a third party provider, however you may find you are not able to enjoy all of our Services if you do.
10.1 The security of your Personal Information is important to us. We maintain appropriate technical and physical safeguards to protect your Personal Information against accidental or unlawful destruction or loss, alteration, unauthorised disclosure or access, use and all other unlawful forms of processing of the data in our possession. We use the same level of skill in protecting your Personal Information as other business suppliers. However, since the internet is not a completely secure environment we cannot guarantee that information you transmit via our systems will not be accessed, disclosed, altered or destroyed by breach of any of our safeguards.
12.1 We want to make sure that your Personal Information is accurate and up to date. You may ask us to modify, correct or remove information by contacting us at email@example.com
12.2 Information that you have shared via our Services on any social network or third party platform cannot be amended or deleted by us where it is in the control of that social network or third party platform. In addition, where any third party copies information which you have made available via the use of our Services. We may not be able to amend or delete it because it may not be in our control.
12.3 You have the right to ask us not to use your Personal Information for marketing purposes. To change your marketing preferences, or to unsubscribe, please contact us at firstname.lastname@example.org.Contacting us
13.1 To find out more about how your Personal Information will be used please contact us by email at the address above.
14.1 We pride ourselves in our ability to provide complete customer satisfaction and keep your personal information safe and secure. However, if for any reason you are unhappy with our use of your Personal Information then please email us at email@example.com