Such a great description here by the inspiring Simon Sinek
“Leadership is not about being in charge. Leadership is about taking care of those in your charge.” – Simon Sinek
By default many managerial / leadership positions in Estate Agency (like many industries), is more an acknowledgement of success in an area such as sales or valuing etc. However, to be put in charge of people because you excel at sales or valuing is not necessarily a guaranteed path to further success or growth and can often lead to a more uncomfortable journey for those around the newly promoted.
The truth is leadership and managerial positions should be more than a natural promotion or a badge of authority. Leadership is a position we take in life, not a title on a business card or email signature, it is more a view point. For if we really want to lead people, we must first listen to them, get into their world, see things from their point of view and then speak and take actions in a way that inspires people into action.